In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.
We will process personal data that we hold about you in the following way:
We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.
In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.
In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.
You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy X-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.
If you move to another dental practice we may (at our discretion) loan original X-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.
If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.
I took my 13 year old daughter for her second appointment with Almaas. My daughter had to have a tooth out, she had minimal pain. We were very satisfied with the treatment received. I would recommend this practice, all the...
The hygienist l saw by name Nusarat Jahan was professionally kind and advised me accordingly. She is a star.
I have been with Brigstock Dental for 0ver 20 years. I have always received excellent service, friendly and highly professional. I saw Dr Hassan today and had a very successful treatment with him. Thank you very much indeed, greatly appreciated...
Great service woth Davesh Patel, felt in safe hands
Delighted that Dentist Almas completed a thorough assessment of my teeth structure, hence encouraging me to take more care to my teeth. I feel comfortable when eating. I am aware that I need to attend the practice for regular check-up...
Thank you to the Staff at brigstock Dental especially receptionists who helped me as I walked in upset on a Friday 15th march evening as they was just going home out the door as I had been in pain during...
I had two appointments with Dr. Sangeetha on two consecutive days. I felt comfortable at all the times. Dr. Sangeetha gives good explanation of the treatment and the process. Her assistant and the staff in reception were good. I would...
Great dental practice! Dr Sangeetha and her nurse Salma are just the best ever! During my appointment I felt more like in SPA rather than in a dentist chair due to an absolutely painless treatment and very calm, friendly atmosphere....
Great dental practice! Dr Sangeetha and her nurse Salma are just the best ever! During my appointment I felt more like in SPA rather than in a dentist chair due to an absolutely painless treatment and very calm, friendly atmosphere....
I am extremely pleased with the treatment I had. I expressed my mistrust in dentists because of past experience and Dr Hassan assured me he would do the best for me. He talked me through each step of the procedure...
The staff at Brigstock Dental Practice are all very friendly and helpful. Dr Biney is always very helpful and kind. Highly recommend!
I had a wisdom tooth removed today. Needles to say I was not looking forward to it at all but my dentist was amazing!!! I can trust her 100% to look after me, especially as I'm a very nervous patient!...
My last visit to a dentist was in 2009, due to fear and being nervous I avoided the dentist. However, I needed to go and a friend recommended me Brigstock Dental. I put my big girls pants on and braved...
Dr.Reza was excellent today. He explained everything to me and feel happy about my experience.
Recommend by my husband to see Karin (Hygienist). She saw my son & was very thorough & took her time to explain the importance of how to look after his teeth. She did an amazing job with his teeth &...
It’s was amazing service and reasonable price Dr Mr Rudy give me amazing treatment
I recently had the pleasure of seeing Dr. Aram Navai, a Specialist in Endodontics, and my experience was exceptional. Dr. Navai took the time to thoroughly answer all of my questions, demonstrating a high level of patience and attentiveness. He...
It's very well maintained dental practice...staff is also helpful.. Its outstanding 👏 The all Admin department and applaud Doctor Reza Devari from my all family members..there is no more then 5 star otherwise I would have given.. I appreciate 🙏
Lovely secretary Tracy, was extremely helpful and kind. The Dentist Dr Zohaib was brilliant. Each time I go to Brigstock the team is amazing!
We attended open days for children at the beginning of the year, our little girl was very scared, but after 3 appointment with Dr. Reza, she’s improved hugely! Very kinda and gentle approach. Definitely recommend for children!
Great dental practice Dr Reza was professional and really took every precaution whilst treating my teeth.
I had to have a crown fitted with a filling being replaced. This was the first major dental procedure for me, and I was scared! Dr Rudy Audit and his dental nurse (apologies I don't know her name) could see...
My wife Leena Kapadia and I are happy to do this review for Brigstock Dental, Implant & Specialist Referral Centre because we have been registered with this Centre for many years and, over the years, based on our own experiece,...
Happy with my service at this dental surgery staff very friendly and welcoming and my main man ruddie and he's lovely assistant always put me at ease every time I have too go too see them both their look after...
I've been attending this practice for a few years now, and I recently had my first hygiene appointment with Nusarat Jahan. She was amazing, and I'll definitely be requesting her for future appointments. My teeth have never felt so clean...
If you want an awesome Hygienist then Karen and Nusrat are the people you're looking for. Kind, considerate and thorough. What more can one ask for. Happy customer :-)
Nusarat has provided excellent hygiene services over the last few years. Thank you for your advice on maintaining teeth and gums well.
Gabriela Ianas booked my appointment with the dentist and helped the dentist with my treatment which was so smooth and professional . I was in pain for 2 day straight away they made the pain disappear all I can say...
I had a hygiene appointment with Nusarat Jahan. Unfortunately I have a gagging problem so I always feel nervous when I go to the dentist. Today I had an amazing experience, Nusarat was really nice and helpful. If you have...
Awesome service by Dr.Rudy Audit and his team. Extremely happy with the treatment
Going to the dentist it's never fun, but dealings with Nusarat Jahan and Eve always makes the experience pleasant. A credit to the team.
I had a routine check up appointment two days ago with Dr. Sangeetha. I felt comfortable during check up. The reception staff are very good. I have been a patient with Brigstock Dental for more than 10 years. I would...
Dr Zohaib and his Assist nurse Mariyah were Extremely professional & friendly. The service they provided made my elderly parents feel extremely comfortable and welcome. He attended to us with an huge deal of care and professionalism outlining a clear...
Recently began coming here and have had the most amazing experience with dentist Almaas Jawad. So friendly and makes me feel so relaxed, all treatments are completely painless. Very professional and great patient care.
I have been a patient at this practice for more than 10 years. My dentist - Dr Rudy Audit - is the ultimate professional. I haven't had any work done for 4 and a half years but my recent check...
I had to visit this practice for some emergency care recently - was given an emergency appointment within an hours (not possible elsewhere locally). Saw a fantastic dentist Dr. Davish Patel very thorough, very professional, outstanding service. Thank you Dr...
Needed an emergency appointment and they managed to get me in the very next morning. Reception staff were really quick and efficient on arrival. Dr Zohaib Hassan managed to see me earlier than planned which was a first as far...
